Chative is an omni-channel inbox that revolutionizes the way e-commerce businesses manage customer interactions, orders, and product catalogues, driving accelerated growth and fostering customer satisfaction.

Specifically, Chative integrates seamlessly with popular messaging apps, enabling direct sales and converting casual visitors into potential customers. By unifying all communication channels, customers, order histories, and product catalogues, Chative empowers e-commerce businesses to provide exceptional service, boosting customer loyalty and encouraging repeat purchases.

Additionally, access to complete customer context and detailed activity history enables tailored, personalized support, while also allowing businesses to offer timely and informed assistance.

The power of AI and automation is utilized to ensure that your customer service is not only personalized but also timely and efficient. This boost in productivity allows your team to focus on higher-value tasks, while the automation streamlines routine processes.

In summary, Chative empowers businesses to create a customer-centric approach, fostering growth through happier customers and improved operational efficiency.