Businesses are shifting their customer service operations away from traditional brick-and-mortar settings. With these changes, call centers have dramatically risen in popularity and now serve as the first point of contact with prospective and existing customers. Excellent ...
Call centers are more than just offices. When customers get in contact with a call center, it’s their first real opportunity to interact with your company on a personal level. An effective call center is a vital part of your company’s branding strategy ...
There's nothing more worrying than being away from home with a dead battery with no charger. That's where a portable power station comes into play. If you don't want to be away from your apps but need to step away from conveniently located outlets ...
Marketing trends can change quickly. This means you need to keep up and continuously adapt your business to meet the needs of your customers. To make sure you're meeting those needs, you'll want to make informed predictions on what's likely to happen. We're ...
Every business or institution with an online presence needs to store data of some kind. The more data you have, the larger, more secure storage space you need, and most businesses quickly grow out of the space available to the average consumer. There are four ...
We all know that going digital is the way of the future. In your business, you've likely begun digitizing your customer service department in many respects through phone apps or online chat options. However, you still may not have all the tools your team needs ...
Where isn't artificial intelligence revolutionizing industries? Emerging technology is changing the way we work and communicate constantly. However, some industries have seen more dramatic changes than others thanks to AI apps that can be integrated into ...
With every technological step humanity takes into the future, the more our data has manifested into a type of digital DNA. This makes securing your privacy an increasingly high priority. In the modern age, taking steps to protect yourself from cyberattacks and ...
Are you looking for a job in UX design but are having no luck? Getting a user experience internship is competitive. The demand for these positions is increasing, leading hundreds of candidates to rush to one job listing. You'll need to stand out among the ...
Is your technology company using outdated security systems to protect your data center technology? Your older software leaves stored information at risk and vulnerable to malicious attacks. With new forms of hacking and a growing culture for selling data, maintaining ...
If you want to build a successful company, you will want to optimize the way you go about your everyday business practices. But knowing how to start to do this can sometimes be a little overwhelming. To help, here we break down four practical steps that you can ...
Are you looking for ways to improve your small business and make life just a little easier? If you're looking for ways to enhance how your small business runs and increase business profits, consider employing various apps to help with everyday tasks. Read ...